We promote growth strategies to foster a high-performing organization that focuses on customer satisfaction; recognizes the importance of employee contributions, professional growth, and fulfillment; and remains continually committed to ethics and integrity.”.
Vision: To be the premiere small business choice for our customers and team partners.
Mission: Sigmatech enables customer success through talent and technology integration.
Core Values:
INTEGRITY – WALK THE TALK
To do the right thing speaks to our ethical principles and courage to make hard decisions based on what we know is right. Once we have made a commitment and a decision, we stay focused on that direction and do what we say.
LOYALTY – TO THE CORPORATION, PARTNERS & EACH OTHER
In creating an environment of loyalty we start with each other and the establishment of trust in which we back each other up and are prepared to sacrifice our time and effort knowing that the Corporation will return that trust and loyalty. Given this environment, loyalty to our partners is an accepted standard practice.
RESPECT – APPLIES TO WHOM WE SUPPORT & WORK WITH
Respect is an attribute of professionals and is given to everyone regardless of their rank or position.
EXCELLENCE – IN EVERYTHING WE DO
Excellence is the foundation for success. We should expect no less in everything we do, by every team member no matter how small the role.
TEAMWORK – HOW WE GET THINGS DONE INTERNALLY & EXTERNALLY
Success is not achieved by individuals, but by a team of individuals using a common playbook, understanding their roles, and executing in harmony.
PASSION – TO THE CUSTOMER’S MISSION, CORPORATE GOALS & PERSONAL DREAMS
Passion is the energy that takes us to new levels of achievement, enables the attainment of goals, and most importantly accomplishes the mission.
CUSTOMER – THE REASON WE EXIST
Customer satisfaction is our ultimate goal. It is sustained only when all these Values are instilled in our daily practices.
Ethics & Integrity:
Our success as a company depends on delivery of high quality services to our customers while maintaining our commitment to high ethical standards and integrity. Sigmatech employees have a shared responsibility to maintain the highest standard of integrity and to uphold corporate values. Sigmatech’s Code of Ethics and Standards of Conduct provides guidance on our expectations for employees, subcontractors, consultants, board members and others when representing or acting for Sigmatech. This code encompasses the company’s policy and standards for Ethical Behavior, Regulatory Compliance, Financial Responsibility and Obeying the Law.
HOW WE OPERATE
Our customers ask us to deliver and we do. In government circles, our reputation for performance is excellent. An experienced prime contractor, Sigmatech’s management philosophy and approach are built on a commitment to open communication, ethical practices, quality, performance management, effective teaming and outstanding customer support.
QUALITY POLICY
Sigmatech is ISO 9001:2015 certified and provides quality products and services that ensure Customer Satisfaction while maintaining our high standards of integrity and ethics. Click here to view our full quality policy.
ENVIRONMENTAL POLICY
In 2019, Sigmatech was issued our ISO 14001:2015 certificate. ISO 14001 is an Environmental Management System (EMS) whose requirements focus on our efforts to enhance our environmental performance. Click Here to review our Environmental Policy.
Sigmatech recognizes all aspects and impacts of our operations on the environment and places great importance on safety in the workplace, quality product delivery, and environmental protection. Sigmatech recognizes that we have a vital role in creating climate resiliency within our organization and community. We are committed to reducing Green House Gas (GHG) emissions through operational efficiencies and carbon reducing technology, doing our part towards reaching a net-zero economy.
Every employee has the right to expect a safe and healthy work environment and our customers have the right to expect a quality service / product. Click here for our full environmental policy. Click Here to review our GHG Inventory.
QUALITY OBJECTIVES
Sigmatech implemented a Quality Management System as a means of achieving the following quality goals:
- Customer CPARS on average Satisfactory or higher.
- Total customer satisfaction. Investigate and develop initial solutions within one business day. Resolve issues in compliance with contractual requirements and as soon as practical.
Sigmatech uses its Quality Management System to continually improve our processes.
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