We promote growth strategies to foster a high-performing organization that focuses on customer satisfaction; recognizes the importance of employee contributions, professional growth, and fulfillment; and remains continually committed to ethics and integrity.”.
Vision: To be the premiere small business choice for our customers and team partners.
Mission: Provide cost effective, value-added management, technical, e-learning and training services and products to our customers by integrating the best talent and experience of Sigmatech and our business partners.
INTEGRITY – WALK THE TALK
To do the right thing speaks to our ethical principles and courage to make hard decisions based on what we know is right. Once we have made a commitment and a decision, we stay focused on that direction and do what we say.
LOYALTY – TO THE CORPORATION, PARTNERS & EACH OTHER
In creating an environment of loyalty we start with each other and the establishment of trust in which we back each other up and are prepared to sacrifice our time and effort knowing that the Corporation will return that trust and loyalty. Given this environment, loyalty to our partners is an accepted standard practice.
RESPECT – APPLIES TO WHOM WE SUPPORT & WORK WITH
Respect is an attribute of professionals and is given to everyone regardless of their rank or position.
EXCELLENCE – IN EVERYTHING WE DO
Excellence is the foundation for success. We should expect no less in everything we do, by every team member no matter how small the role.
TEAMWORK – HOW WE GET THINGS DONE INTERNALLY & EXTERNALLY
Success is not achieved by individuals, but by a team of individuals using a common playbook, understanding their roles, and executing in harmony.
PASSION – TO THE CUSTOMER’S MISSION, CORPORATE GOALS & PERSONAL DREAMS
Passion is the energy that takes us to new levels of achievement, enables the attainment of goals, and most importantly accomplishes the mission.
CUSTOMER – THE REASON WE EXIST
Customer satisfaction is our ultimate goal. It is sustained only when all these Values are instilled in our daily practices.
Ethics & Integrity:
Our success as a company depends on delivery of high quality services to our customers while maintaining our commitment to high ethical standards and integrity. Sigmatech employees have a shared responsibility to maintain the highest standard of integrity and to uphold corporate values. Sigmatech’s Code of Ethics and Standards of Conduct provides guidance on our expectations for employees, subcontractors, consultants, board members and others when representing or acting for Sigmatech. This code encompasses the company’s policy and standards for Ethical Behavior, Regulatory Compliance, Financial Responsibility and Obeying the Law.
HOW WE OPERATE
Our customers ask us to deliver and we do. In government circles, our reputation for performance is excellent. An experienced prime contractor, Sigmatech’s management philosophy and approach are built on a commitment to open communication, ethical practices, quality, performance management, effective teaming and outstanding customer support.
Sigmatech is ISO 9001:2015 certified and provides quality products and services that ensure Customer Satisfaction while maintaining our high standards of integrity and ethics. Click here to view our full quality policy.
Sigmatech implemented a Quality Management System as a means of achieving the following quality goals:
- Total customer satisfaction. Investigate and develop initial solutions within one business day. Resolve issues within 5 business days or as soon as practical.
- Customer CPARS on average Satisfactory or higher.
- Quantity of nonconforming services and products maximum 1%
Sigmatech uses its Quality Management System to continually improve our processes.
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