We promote growth strategies to foster a high-performing organization that focuses on customer satisfaction; recognizes the importance of employee contributions, professional growth, and fulfillment; and remains continually committed to ethics and integrity.”.
Vision: To be the premiere small business choice for our customers and team partners.
Mission: As our logo implies, Sigmatech enables customer success through talent and technology integration.
CORE VALUES:
| RESPECT | Treat people as they should be treated – it allows us to appreciate the best in others. |
| PASSION | Passion is the energy that takes us to new levels of achievement, enables the attainment of goals, and most importantly accomplishes the mission. |
| INTEGRITY | Doing the right thing all the time, whether or not anyone is watching |
| TEAMWORK | Success is not achieved by individuals, but by a team of individuals using a common playbook, understanding their roles, and executing in harmony. |
| LOYALTY | Believing in and devoting yourself to something or someone |
| CREATIVE | Having the power to bring something new into being |
| CUSTOMER | The reason we exist |
| EXCELLENCE | We must have a passion for continuous improvement and innovation. |
| ETHICS | Conforming to accepted standards of conduct |
ETHICS & INTEGRITY:
Our success as a company depends on delivery of high quality services to our customers while maintaining our commitment to high ethical standards and integrity. Sigmatech employees have a shared responsibility to maintain the highest standard of integrity and to uphold corporate values. Sigmatech’s Code of Ethics and Standards of Conduct provides guidance on our expectations for employees, subcontractors, consultants, board members and others when representing or acting for Sigmatech. This code encompasses the company’s policy and standards for Ethical Behavior, Regulatory Compliance, Financial Responsibility and Obeying the Law.
HOW WE OPERATE
Our customers ask us to deliver and we do. In government circles, our reputation for performance is excellent. An experienced prime contractor, Sigmatech’s management philosophy and approach are built on a commitment to open communication, ethical practices, quality, performance management, effective teaming and outstanding customer support.
QUALITY POLICY
Sigmatech is ISO 9001:2015 certified and provides quality products and services that ensure Customer Satisfaction while maintaining our high standards of integrity and ethics. Click here to view our full quality policy.
ENVIRONMENTAL POLICY
In 2019, Sigmatech was issued our ISO 14001:2015 certificate. ISO 14001 is an Environmental Management System (EMS) whose requirements focus on our efforts to enhance our environmental performance.
Sigmatech recognizes all aspects and impacts of our operations on the environment and places great importance on safety in the workplace, quality product delivery, and environmental protection. Sigmatech recognizes that we have a vital role in creating climate resiliency within our organization and community. We are committed to reducing Green House Gas (GHG) emissions through operational efficiencies and carbon reducing technology, doing our part towards reaching a net-zero economy.
Every employee has the right to expect a safe and healthy work environment and our customers have the right to expect a quality service / product. Click here for our full environmental policy. Click Here to review our GHG Inventory.
QUALITY OBJECTIVES
Sigmatech implemented a Quality Management System as a means of achieving the following quality goals:
- Customer CPARS on average Satisfactory or higher.
- Total customer satisfaction. Investigate and develop initial solutions within one business day. Resolve issues in compliance with contractual requirements and as soon as practical.
Sigmatech uses its Quality Management System to continually improve our processes.
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NEWSLETTER
Sigmatech has been releasing a company newsletter for twenty years. Click here to view the latest company newsletter!